Terms and Conditions

Welcome to our website www.horen.co. These Terms of Use govern the access to and use of www.horen.co. Access to and use of the website, as well as the purchase of products on www.horen.co, are based on the presumption that by loading the Site from an end device, the User expresses their consent to be familiar with these General Terms of Use of the site and its annexes.

These General Terms constitute an agreement that governs the relations, offering, transmission, and acceptance of product orders between HOREN in its capacity as the administrator of the website www.horen.co and its end users.

This agreement applies to the information services and systems accessible through the Site, its mobile versions, as well as any other application and service that are or may be connected to the site. This agreement is effective until the User discontinues the use of the Services available through the Site.

HOREN (of the company Luda Style Ltd.) prioritizes customer satisfaction by providing first-class services. We guarantee the quality of the delivered products in accordance with the terms specified below.

Access to www.horen.co and its use, including viewing web pages, communication with HOREN and linked websites and social media resources, and making purchases on the website, are carried out by our users entirely for personal purposes, which should not be connected to any commercial, business, or professional activity.

www.horen.co is not considered liable for any use of the site and its content by any of its users that is not in accordance with the legislation and legal regulations. In particular, you may be held liable for providing false, untrue information or data affecting third parties (in case the third party has not given their consent), as well as for any misuse of such data or information.

Registration and Communication

To order products on our page, you must be over 18 years old. In cases of minors, parental/guardian consent is required, and HOREN may request this when necessary. By accepting these Terms, the User agrees that communication with them will be carried out through the provided electronic communication channels – telephone, email, SMS, and other electronic channels. The User agrees to be the addressee and to receive electronic statements from the Site and its administrator.

The parties agree that messages sent via email constitute electronic statements and that the accompanying information constitutes identification of the author as the holder of these electronic statements, and is an electronic signature to which the parties recognize the value of a handwritten signature in their relations.

To use our services, you can purchase products and also register on the site. Registration is free. The User can unsubscribe from registration at any time. The User agrees to provide complete, true, and accurate information, both upon registration and when placing an order without profile registration. Access rights are personal and cannot be transferred to third parties. We are not responsible for unauthorized access to your profile.

We recommend that you review our Privacy Policy, which is applicable to users who visit the www.horen.co page and use the respective services, even without placing an order. The Privacy Policy will help you understand how and for what purpose HOREN collects and uses your personal data.

How to Place an Order on www.horen.co

2.1 To place an order for the purchase of one or more products on www.horen.co, you must fill out the online order form and send it electronically to HOREN, following the relevant instructions.

2.2 The order form contains information about the essential characteristics of each ordered product and its respective unit price (including all applicable fees and taxes), the type of payment you can use for the purchase, the delivery terms, the delivery method, and the delivery costs. On the website, you can find references to the conditions for returning purchased products and shipping costs.

2.3 An order is considered placed when HOREN receives the order form (request) electronically and the order information has been confirmed as correct.

2.4 The submission of the order form (request) constitutes an obligation to pay the specified amount. The order form will be stored in our database for the time necessary to process your order and as required by law.

2.5 Once your order form is received, HOREN will process your order.

2.6 HOREN reserves the right not to process orders when they are incomplete or incorrect, or the products are no longer available (in stock). In the above cases, we will inform you by email that the agreement has not been fulfilled and that HOREN has not executed your purchase order, stating the reasons for this. If the products displayed on www.horen.co are no longer available during your last visit to the site or after HOREN has received your order form (request), HOREN will inform you of the unavailability of the ordered products within ten (10) days from the day HOREN received your order.

If the order form (request) has been submitted and the price has been paid for products that are no longer available, HOREN will refund the amount paid for these products without undue delay, and the agreement between the parties will be considered terminated.

2.7 By submitting an order form (request) to HOREN, you unconditionally accept and undertake to comply with the provisions of these General Terms and Conditions of Sale with HOREN. In case you do not agree with any of the provisions of these General Terms and Conditions of Sale, please do not send your order form (request) for the purchase of products on www.horen.co.

2.8 Once the agreement has entered into force, HOREN will send you an email confirmation of receipt of the purchase request. By submitting an order form, you agree to and accept the General Terms and Conditions of Sale, as well as additional terms contained on www.horen.co, including the Privacy Policy and the Return Policy.

2.9 We would like to remind you that all purchased products are intended for use in the country from which they were ordered. If, however, you have decided to export the products to another country, you will be responsible for complying with the export law of the country from which they were purchased and the import law of the country into which you import them. HOREN is not responsible for this.

Products and Prices

3.1 On the www.horen.co page, we offer high-quality clothing, shoes, accessories, perfumes, etc.

3.2 The main characteristics of the products are shown on www.horen.co on each product page.

3.3 Prices are subject to change. Check the final selling price before submitting the respective order form (request).

3.4 Orders placed on the site from countries and addresses to which HOREN cannot deliver will be automatically cancelled.

3.5 In accordance with consumer protection legislation, you will be responsible for any reduction in the value of products purchased on www.horen.co that results from any use of the same products other than their intended purpose. Therefore, in case you decide to exercise your right to return purchased products, HOREN has the right not to accept the returned products or not to fully refund the amounts paid for the purchased products that have been altered from their original appearance or are damaged.

Payments

4.1 Payment for the value of the products and the corresponding transport and delivery costs must be made using one of the methods indicated in the order form. Under no circumstances will you be charged more than the value specified by HOREN in connection with your previously selected payment method.

4.2 In the case of payment by credit or debit card, all details (for example, card number or expiration date) will be sent via encrypted protocol to the relevant bank providing remote electronic payment services, without third parties having any access to them. These details will not be used by HOREN except for performing the procedure related to your purchase or issuing a refund in case of return of the goods, in accordance with your right to return a product or reporting cases of fraud. The purchase price of the products and the corresponding delivery costs, as indicated in the order form, will be charged to your account when the purchased products are actually shipped.

Discount Codes

5.1 Discount codes are personalized codes that allow you to take advantage of discounts on purchases on www.horen.co.

5.2 The discount code field is displayed on the order completion page.

5.3 Discount codes can under no circumstances be exchanged for money.

5.4 You cannot use more than one discount code per order.

Shipping and Delivery

For shipping and delivery, please read the "Shipping and Returns" page.

Right of Return in Accordance with Consumer Protection

7.1 In accordance with consumer protection legislation, you can return products ordered on www.horen.co without being charged extra and without having to state a reason for this, within 14 (fourteen) days of receiving them.

7.2 Once you have exercised your right to withdraw from the agreement, you must return the products to HOREN by sending them via courier within 14 (fourteen) days of informing HOREN of your decision to withdraw from the agreement (purchase).

7.3 Please note that due to the specific characteristics of the products, you must ensure compliance with the terms under our Return Policy. You can find more details in the dedicated section of our website.

Intellectual Property Rights

The User has the right to real-time (online) access to the Services provided through the Site, subject to the access requirements.

The right of access granted to the User does not include the right to copy or reproduce information, or to use protected objects of intellectual or industrial property, except for an insignificant amount of information intended only for personal use, provided that such use does not harm the legitimate interests of the authors or other holders of intellectual or industrial property rights, and the copying or reproduction is carried out for non-commercial purposes.

The content of www.horen.co, including, but not limited to, works, photographs, images, dialogues, music, sounds, video clips, documents, drawings, figures, logos, and any other materials published on www.horen.co in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, website design, diagrams, plans, methods, processes, functions, and software that are part of www.horen.co, are protected by copyright and any other intellectual property right of www.horen.co and the respective rights holders. The reproduction, in whole or in part, in any form, of www.horen.co and its content, is not permitted without the written consent of www.horen.co.

www.horen.co has the exclusive right to authorize or prohibit any reproduction (whether direct or indirect, temporary or permanent, or for any other reason or in any form, in whole or in part) of www.horen.co and its content.

The authors of works published on www.horen.co have the right at any time to claim authorship of their works and to object to any distortion or other modification of their work, including any changes to their works that may adversely affect the honour and reputation of the respective authors.

Users of our site are obliged to respect the copyrights of the authors who have chosen to publish their work on www.horen.co or have collaborated with www.horen.co in the creation of new expressive and artistic works that are intended for publication, not only on the site, or which are an integral part of the site.

In any case, the content of the site or any individual work protected by copyright or any other intellectual property right is not permitted for use in any way or in any form.

Trademarks and Domain Names

Horen Style Ltd. is the sole owner of the logos and the trademark “HOREN” and all other signs and marks including the words “HOREN” and the domain “www.horen.co”.

It is not permitted, without the consent of HOREN, to use these trademarks for other products or services.

Links to Other Sites

www.horen.co contains links to other sites that are in no way connected to www.horen.co.

www.horen.co does not control these websites or their content. www.horen.co is not responsible for the content of these sites and/or for the rules adopted by them regarding, but not limited to, your personal data when you visit these sites. These third parties likely collect user personal data, the regime for which is regulated according to the general terms of use and personal data protection adopted by them. Please, when you reach these sites through the links provided on www.horen.co, carefully read their terms and conditions of use, as well as their privacy policies. Our Terms of Use and Personal Data Policy do not apply to third-party sites.

Terms of Content Use

www.horen.co strives to prevent the publication of content on its website that may be considered to violate civil beliefs or human rights and dignity in all its forms and manifestations. www.horen.co, however, does not guarantee that the content of the site is appropriate or lawful for every audience or is lawful in all countries.

In case such content is considered illegal in any of these countries, we are not responsible for your decision to visit and use our site. If you nevertheless decide to use it, we inform you that the use of the services provided by www.horen.co is entirely your personal responsibility.

www.horen.co takes measures to ensure that the content of www.horen.co is correct and does not contain false or outdated information. However, www.horen.co cannot be held responsible for the accuracy and completeness of the content published on its website.

www.horen.co cannot guarantee that the site will operate continuously, without any interruptions and errors due to the Internet connection. In case of a problem in using our site, please contact us. A representative of HOREN will be at your disposal to assist and help restore your access to the site, if and to the extent possible.

www.horen.co adopts adequate technical and organizational measures to ensure the security of the services of www.horen.co with the aim of preventing unauthorized use or access to data, as well as preventing the risks of distribution, destruction, and loss of data and confidential information regarding the users of www.horen.co, and also to avoid unauthorized or unlawful access to such data and information.

Rights and Obligations of the User

The User has the right to use the site within the limitations described above in section 8 Intellectual Property Rights.

The User undertakes when using the provided Services:

• not to perform malicious actions within the meaning of these Terms of Use;
• not to extract by technical means or in a technical manner any information resources or parts of them included in the databases accessible through the Site and thus create their own database in electronic or any other form.
• to immediately notify HOREN of any instance of a committed or discovered violation in the use of the provided Services;
• not to engage in activity that includes the use of viruses, bots, and similar or other computer code, files, or programs that interrupt, destroy, or limit the functionality of computer software or hardware or a telecommunication device, or otherwise enable unauthorized use of or access to a computer device or computer network.

Limitation of HOREN's Liability

HOREN provides the Services through the Site for use by the User “as is” and “as available”. HOREN does not guarantee or promise specific results from the use or from the continued possibility of using the Services.

The Company does not provide guarantees that:

• the use of the Services by the user will be continuous, timely, secured, and safe or error-free;
• any defects in the Services will be corrected;
• the provided Services or the services on which the latter are based will be free of viruses or other harmful components;

Under no circumstances will HOREN be liable for any loss, damage, or harm arising from:

• the use of the Services;
• problems or technical malfunctioning in connection with the use of the Services;
• materials downloaded through or in connection with the Services;
• user content;
• user behaviour in connection with the Services, whether online or offline.

HOREN is not responsible if the User cannot access the site due to problems outside the Site's control – software, hardware, Internet connection problem, or force majeure.

The User agrees to bear the responsibility for all costs for the maintenance, integrity, or connection of their computer system or other property necessary for the use of the Services by the User.

SCARAB reserves the right to systemic intervention in the entire functionality of the Site, including, but not limited to, the suspension of access to it, in the presence of a reasonable reason for this.

Penalties

To the fullest extent permitted by applicable law, HOREN will not be liable for damages suffered by a User that are: 1. indirect; 2. consequential; 3. incidental; 4. punitive, including for damages for lost profits, arising from the use or inability to use the Services.

Notwithstanding the above, HOREN's liability to the User for any action or inaction related to and concerning the use of the Services will always be limited to a penalty equal to the value of the purchase made. In the absence of a purchase, SCARAB is not responsible for any of its actions or inactions.

Amendment

HOREN may amend or update all or part of these "Terms of Use". In such a case, the current information will be published in this section. The new "General Terms of Use" shall be effective as of the date of their publication on www.horen.co.

If you do not agree with all or part of the "Terms of Use" of www.horen.co, we are not responsible for your decision to visit and use our site.

Term and Termination

This agreement enters into force immediately upon its acceptance by the User and is effective until the discontinuation of the use of the services.

Applicable Law

As a fundamental principle in the execution of this agreement, the parties adopt mutual understanding and admissible compromises. In this sense, the parties agree to resolve disputes arising between them in a spirit of goodwill and through negotiations.

Any dispute or disagreement arising from or related to the execution, respectively – non-execution of this agreement, should be resolved by the parties through negotiation and with the goodwill of each of them.

In case of impossibility to resolve disputes arising in connection with and concerning this contract, its execution, respectively non-execution, the parties agree to resolve them before the competent court determined according to the rules of jurisdiction. In case of a private law dispute with an international element, the court competent to hear the dispute should be determined by the rules of international private law.

The applicable law under this agreement is the law of the state in which the administrator is registered, in this case, the Republic of Bulgaria.

Version 12.2023